Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 14 - 21 business days
  • Europe : 7 - 15 business days
  • Australia, New Zealand and Oceania : 14 - 21 business days
  • Asia Pacific : 14 - 21 business days
  • Latin America and the Caribbean : 14 - 21 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 30 days of delivery

Ship items back to me within: 90 days of delivery

Request a cancellation within: 2 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Where do I enter the personalization information? i.e. How do I let the shop owner know what initials goes on my order?

Add the personalized wallet to your cart and checkout. On the checkout page, there is a 'Notes to Seller' text box. Please leave us your personalization information and order instructions there. If you have any questions, please send us a convo.

How many letters can I use for my personalized order?

If our sample has 3 letters but you need 4 or 5, that is not problem.
Even up to 9 characters is FREE, is usually, not a problem.

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